Privacy policy

At Kashayaa  Herbal Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, and payment information.
• Browsing Information: We may collect data about your browsing activity on our website, including the pages you visit and the links you click. This is done through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders: We use your personal and payment information to fulfill your orders and deliver products.
• To improve our services: We use browsing data to enhance the functionality of our website and provide a better user experience.
• To communicate with you: We use your contact information to send order confirmations, shipping updates, and promotional offers (with your consent).

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We work with trusted third-party service providers (e.g., shipping companies, payment processors) to fulfill orders and manage our website.
• Legal Compliance: We may disclose your information if required by law or if necessary to protect our legal rights.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted using SSL (Secure Socket Layer) technology.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our website. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

6. Your Rights

You have the right to:

• Access or update your information: You can log into your account to review and modify your personal details.
• Opt-out of communications: You can unsubscribe from promotional emails by following the “unsubscribe” link in the email.
• Request data deletion: You may contact us to request the deletion of your personal information, subject to legal and business obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@kashayaa.com
Phone:+60125178521
Address: 31,Solok nuri3, taman tasek,
14100 Simpang Ampat