Terms & conditions

Welcome to Kashayaa  Herbal Tea! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

• By accessing our website (www.kashayaa.com), you acknowledge that you have read, understood, and agree to these Terms & Conditions.
• These Terms apply to all visitors, customers, and users of our website.
• We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

• Product Availability: All products listed on our website are subject to availability. We make every effort to accurately display our products, but slight variations may occur due to differences in screen settings or batch processing.
• Pricing: Prices are listed in INR and may be subject to change without notice. The final price at checkout will include applicable taxes and shipping charges.

3. Orders

• Order Confirmation: Once you place an order, you will receive an email confirmation. If we encounter any issues with your order (e.g., out of stock items), we will contact you via email or phone.
• Cancellations: You may cancel your order within 24 hours of placing it. After this time, we cannot guarantee the cancellation as processing may have begun.
• Refunds and Returns: If you are unsatisfied with your purchase, please review our Refund and Return Policy for details on how to proceed.

4. Payment

• We accept major credit/debit cards, UPI, and net banking for payments. All payments are processed securely through trusted third-party providers.
• You must ensure that all payment details you provide are accurate and that you have the right to use the chosen payment method.

5. Shipping & Delivery

• We currently offer shipping within India. Shipping charges are calculated at checkout based on your location.
• Delivery Time: We strive to deliver all orders within 5-7 business days. However, delivery times may vary depending on location, holidays, or unforeseen circumstances.
• We are not responsible for delays caused by courier services or natural calamities.

6. Intellectual Property

• All content on our website, including text, images, logos, and product descriptions, are the intellectual property of Kashayaa Ancient Herbal Tea. You may not use, reproduce, or distribute any content without our explicit permission.

7. Limitation of Liability

• Kashayaa Ancient Herbal Tea is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.
• Our products are made from natural ingredients, but we recommend consulting with a healthcare professional before consuming our herbal teas, especially if you have any pre-existing health conditions.

8. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms will be resolved in Indian courts.

9. Contact Us

For any questions or concerns regarding these Terms, feel free to reach out to us at:

Email: support@kashayaa.com
Phone: +60125178521